// legal document
Privacy Policy.
How we collect, use and protect your personal data. In plain language — no sections nobody reads.
01 Controller identity
RW Interactive Lda, a Portuguese company registered in Almada.
- Address: Rua Torcato José Clavine, nº9, Piso -2 SC direita, 2800-710 Pragal, Almada, Portugal.
- Email: [email protected]
02 Data we collect
We collect only what we need. Possible categories:
- Contact data — name, email, phone, company.
- Site usage data — pages visited, session time (aggregated, anonymised).
- Technical logs — IP, user-agent, timestamps (kept for 30 days).
03 How we use the data
To respond to contact requests, deliver contracted services, improve the site (aggregated analytics) and meet legal obligations. We never sell data to third parties.
04 Legal basis for processing
- Consent (art. 6(1)(a)) — for newsletter, marketing, non-essential cookies.
- Contract performance (art. 6(1)(b)) — to respond to requests and provide services.
- Legitimate interest (art. 6(1)(f)) — for security and fraud prevention.
05 Sharing with third parties
We share only with essential processors (hosting, email) and, with your consent, with analytics and marketing providers (e.g. Google). All under a data-processing agreement — we never sell data.
06 Cookies & tracking
The site always uses essential cookies. Analytics and marketing cookies (Google Analytics) run only with your consent, collected via the cookie banner — you can refuse or withdraw consent at any time.
07 Retention
Contact data: 24 months after last contact. Technical logs: 30 days. Contractual data: 10 years (tax obligation).
08 Your rights
You have the right to: access, rectification, erasure, portability, objection and restriction of processing. Requests to [email protected].
09 Security
TLS in transit, encryption-at-rest in the database, access control on a least-privilege basis, daily offline backups.
10 Contact & complaints
For questions, write to [email protected]. For complaints: CNPD, the Portuguese data protection authority.
