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Privacy Policy.

How we collect, use and protect your personal data. In plain language — no sections nobody reads.

version
v 1.0
updated
01 Jun 2026
compliance
GDPR · EU
controller
RW Interactive Lda

// sections

// questions

[email protected]
ℹ

This policy describes what personal data we collect, for what purpose, who we share it with and the rights you have. It was written to be read — not to be filed away.

01 Controller identity

RW Interactive Lda, a Portuguese company registered in Almada.

  • Address: Rua Torcato José Clavine, nº9, Piso -2 SC direita, 2800-710 Pragal, Almada, Portugal.
  • Email: [email protected]

02 Data we collect

We collect only what we need. Possible categories:

  • Contact data — name, email, phone, company.
  • Site usage data — pages visited, session time (aggregated, anonymised).
  • Technical logs — IP, user-agent, timestamps (kept for 30 days).

03 How we use the data

To respond to contact requests, deliver contracted services, improve the site (aggregated analytics) and meet legal obligations. We never sell data to third parties.

04 Legal basis for processing

  • Consent (art. 6(1)(a)) — for newsletter, marketing, non-essential cookies.
  • Contract performance (art. 6(1)(b)) — to respond to requests and provide services.
  • Legitimate interest (art. 6(1)(f)) — for security and fraud prevention.

05 Sharing with third parties

We share only with essential processors (hosting, email) and, with your consent, with analytics and marketing providers (e.g. Google). All under a data-processing agreement — we never sell data.

06 Cookies & tracking

The site always uses essential cookies. Analytics and marketing cookies (Google Analytics) run only with your consent, collected via the cookie banner — you can refuse or withdraw consent at any time.

07 Retention

Contact data: 24 months after last contact. Technical logs: 30 days. Contractual data: 10 years (tax obligation).

08 Your rights

You have the right to: access, rectification, erasure, portability, objection and restriction of processing. Requests to [email protected].

09 Security

TLS in transit, encryption-at-rest in the database, access control on a least-privilege basis, daily offline backups.

10 Contact & complaints

For questions, write to [email protected]. For complaints: CNPD, the Portuguese data protection authority.

RW Interactive

Praça Damião Peres, nº 7 Almada
2810-356 Almada, Portugal

+351 934 322 939

[email protected]

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